Our Pledge to You, Our Customer
Fontware respects your privacy. We do not sell, rent, or loan any identifiable information regarding our customers to a third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented.
Use of Information
Fontware will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name postal address, E-mail address, phone number and product information.
Within this website, a user may be first asked to complete a registration form. During registration a user is required to give their contact information (such as name, e-mail address, personal address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide what products you interested in.
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.
Cookies – What are Cookies?
A ‘cookie’ is a very tiny piece of text, occupying just a few bytes on your hard drive. Its purpose is to let us know when you visit us. ‘Cookies’ help us evaluate visitors’ use of our site, such as what customers are viewing. This information allows us to better focus on servicing our customers. We want to be sure you understand that accepting a ‘cookie’ in no way gives us access to your computer or any personal information about you.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Established visitors will occasionally receive information on products, services, special offers, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and e-mail address.
We use e-mail links located on the “Contact Us” page to allow you to contact us directly with any questions or comments you may have.
We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.